Terms and Condition
Terms & Condition
Terms & Conditions
All goods and services supplied by The GreenSwarg Products are sold subject to the following conditions which do not affect your statutory rights as a consumer.
1. DEFINITIONS:
In these Terms and Conditions: The Class Industries means The GreenSwarg Products whose office situated at Indore and the BUYER means any person or company who buys or has agreed to buy goods and GOODS mean any goods or services supplied by the Company and CONDITIONS mean the terms and conditions set out in this document. The singular shall be deemed to include the plural, person shall include the firm or company and vice versa.
2. APPLICABLE TERMS:
Unless otherwise agreed in writing, any contract for the sale of Goods shall be subject to the Conditions. Any oral or written terms offered or stipulated by the Buyer shall, if inconsistent with the Conditions, be deemed rejected by the Company. No contract is made with the Company until there has been an acceptance in writing of an order placed by the Buyer.
3. PRICES:
The prices for the Goods are stated in the Company's quotation or if no quotation are given in the confirmation of order. The Company's prices are fixed for a period as stated in the quotation/order acknowledgement. Thereafter the Company reserves the right to vary prices without notice.
4. QUOTATIONS AND INVOICES:
The right is reserved to amend any errors and/or omissions on quotations, invoices or any other documents of the Company. The quantity, quality and description of the Goods shall be those set out in the Company's quotation or order confirmation.
5. PAYMENT:
The Company reserves the right to require payment of the full price of the Goods prior to delivery to the Buyer. The Company shall give written notice of the exercise of this right to the Buyer.
If the Buyer fails to make any payment when due then, without prejudice to any other right or remedy available to the Company, the Company shall be entitled to:-
Terminate the contract.
6. DELIVERY:
The Goods shall be delivered to the address stated in the order confirmation or if no address is so stated then to any trading address of the Buyer. All deliveries will be completed within 30 days of receipt of order - unless otherwise agreed. If delivery cannot be completed within these timescales then option to cancel or refund will be given. Risk in the Goods shall pass to the Buyer upon delivery to the address. The Buyer is advised to insure accordingly.
7. CANCELLATION/VARIATION OF PURCHASE ORDER:
Any order placed by the Buyer can only be varied or cancelled within seven working days of receiving goods. After this time the granting of consent shall be entirely at the discretion of the Company and shall always be subject to the payment by the Buyer to the Company of a sum equivalent to the losses, including loss of profit, cost and expenses of the Company caused by the variation or cancellation.
The Company reserves the right to cancel any order without notice in circumstances where there is a perceived risk of loss or harm to the Company, its employees or others such as a reasonable suspicion of fraud or other abuse.
8. DAMAGE IN TRANSIT: The Company shall not be liable for faulty or damaged Goods unless such fault or damage can be shown by the Buyer to have arisen prior to delivery to the buyer's premises. Any claim by the Buyer which is based on a product defect shall be notified to the Company within 7 days from the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after the discovery of the defect or failure. Following notification the Company will issue a refund if a replacement or the issue a credit in respect of defective Goods it not acceptable to the Buyer. The Buyer must retain the Goods with the original packing for inspection and return them, carriage paid and at the risk of the Buyer to the Company.
9. SITE SECURITY: The Perfume Box site security as a priority and utilizes the latest technology to protect all details supplied to the site. Customer details (including credit/debit card information) are held on the site only until the transaction has been recorded and are protected by encryption using HTTPS protocol with Secure Socket Layer. Any questions may be directed to our Support Team - sales@thegreenair.co.in .
Return & Refund Policy
We strive to ensure that every product you receive meets your expectations.
However, due to the nature of our products, we do not accept returns, exchanges, or provide refunds under any circumstances.
This policy is in place to maintain the integrity and hygiene of our fragrances.
Damaged Products:
- After you receive the shipment, record a video and click photos while unboxing.
If you receive a damaged product, please contact us immediately after receiving your order. We will gladly replace the item, provided that the damage is not due to misuse or mishandling.
- Shipping cost is non-refundable for returned, undelivered, unclaimed and packages that are refused. Any shipping cost you incur to return the product to us will not be refunded. The only exception to this is if we have made a shipping error.
- Order will be shipped and will be delivered in 3-4 days.If product is damaged , we wont accept returns. If the product is opened and customer wants to return after opening , we will only take returns in 2 days , if it is returned in days .There wont be any refunds from classic Industries.
- If there is worst case of refund then , time frame for refund is 5-7 working days
Send your Full name & order number on our Greenswargorganic@gmail,com
Shipping Policy
Greenswarg is the operator of (bsite”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations for our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfil all your items at the time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on the weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.This price will be the final price for shipping cost to the customer.
3. Returns
No return and no exchange.
Only broken items are to be considered for returned products.
- 3.1 Non-Refundable
All Sales Are Final. Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through.
4. Delivery Terms
- 4.1 Transit Time Domestically In general, domestic shipments are in transit for 5-7 days
- 4.2 Transit time InternationallyGenerally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at the checkout.
- 4.3 Dispatch Time Orders are usually dispatched within 2 business days of payment of the order
Our warehouse operates Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- 4.4 Change Of Delivery Address For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
- 4.5 Items Out Of Stock If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
- 4.6 Delivery Time Exceeded If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation